Pega

30 hrs Theory Sessions

25 hrs of Practice Sessions

30 hrs of Hands-on Project

Introduction

Pega is a low-code platform for workflow automation and generative AI-powered decisioning that helps businesses move towards becoming autonomous enterprises. It is a business process management tool similar to Java and Java-based tools such as J2EE, JSP, and Servlets. Pega tools consist of a Java-based workbench, a graphical process editor, a database connectivity tool, and a process simulation tool. Pega applications use Case Types to model repeatable business transactions that have a defined outcome. A Case Type is an abstract model of a business transaction, while a Case is a specific instance of that business transaction.

Course Objective

The Pega course curriculum, curated by a Certified Pega expert, covers the Pega architecture, design, Case Management modules, decision rules, Agents, Error Handling, Chaninig, Deployment …etc….

  • BPM concepts and Workflows
  • Understanding Pega 7 Concepts
  • Expertise to Implement Pega Concepts
  • Implementing BPM applications
  • Understanding and Implementing UI Design and Business Logic using Pega

Pre-requisites

Pega Training Pre-requisites

  1. Basic Understanding of BPM and CRM Concepts: Familiarity with business processes and customer relationship management principles will help you grasp Pega’s functionalities.
  2. Knowledge of Programming: While Pega is designed to minimize coding, a basic understanding of programming concepts (especially in Java) can be beneficial, particularly when working with custom integrations.
  3. Familiarity with Software Development Life Cycle (SDLC): Understanding the phases of software development, including requirements gathering, design, development, testing, and deployment, will be helpful.
  4. Database Knowledge: Familiarity with databases, SQL, and how data is managed can aid in understanding how Pega interacts with data sources.
  5. Analytical Skills: Strong analytical and problem-solving skills are essential for designing workflows and processes effectively.
  6. Pega Certification (Optional): While not mandatory, pursuing Pega certifications (like Pega Certified Business Analyst or Pega Certified System Architect) can provide structured learning and enhance your resume.
  7. Training Resources: Utilize official Pega training courses and documentation, which offer structured learning paths and hands-on experience.

Course Curriculum

BPM Overview

  • BPM Definition
  • BPM Philosophy
  • BPM Architecture
  • BRE Overview & Description
  • PRPC Overview & Architecture

Introduction to PEGA

  • Situational Layer Cake
  • Application Development Studios
  • Roles on PEGA Project

PEGA Sample application creation

  • Custom Application Creation
  • Framework & Implementation Layers
  • Application ID & Version
  • Application Definition
  • Application Classes Layer
  • Operator ID

Class Structure Design and Class Group

  • Classes (Abstract & Concrete)
  • Inheritance (Pattern and Direct)
  • Enterprise Class Structure
  • Organization, Division and Unit
  • Class Group
  • Work Pool

Data Modelling & Rule set Management

  • Introduction to Creation of Data Type
  •  Adding Fields, Managing & Creating Properties
  • Referencing Properties & Properties Types
  • Creating Rule sets in Application
  • Rule set Versioning
  • Locking and Unlocking Rule sets
  • Branch Rule set

Case Management - 1

  • Introduction to Case Management
  • Creating a Case Type
  • Designing a Case Lifecycle
  • Introduction to Stages, Process and Steps.
  • Introduction to Flow & Flow Action
  • Introduction to Section

Case Management - 2

  • Flow and Shape Type
  • Process and Screen Flows
  • Flow Action Explanation
  • Layouts and Containers
  • Designing a section

Case Management - 3

  • Designing UI
  • Skin
  • Setting a Service Level (SLA)

Case Management - 4

  • Controlling the Case Workflow
  • Parallel Processing
  • Skipping Process and Stages
  • Routing Work to Users
  • Routing Configuration

Case Management - 5

  • Locking
  • Design Correspondence
  • Send Correspondence
  • Unit of Work & Work Status
  • How to Enforce Dependency between Case Types

Decision Rules & Chaining

  • Decision Tree
  • Decision Table
  • When Rule
  • Map Values
  • Forward & Backward Chaining

Declarative Rules

  • Declare Expression
  • Declare Constraints
  • Declare On Change
  • Declare Trigger
  • Declare Index
  • Rule Declare Expression

PRPC Database Concepts

  • PEGA DB Schema Types
  • Configuring a Data Table
  • Basic OOTB Tables
  • Exposing Column Properties

Introduction to Activity

  • Definition
  • Configuration
  • Steps
  • Parameters
  • Security
  • Common Methods

Activities (Contd.) & Introduction to Data Transform

  • Activities Contd.
  • Data Transforms
  • How to Set values with Data Transforms
  • How to set default property Values
  •  Data Transform and Super classing

Debugging Tools

  • Clipboard
  • Tracer
  • Live UI
  • Log Files

Reporting, Work Queue and Workgroup

    • Introduction to Reporting and Report Definition
    • Configuring a Report Definition
    • Work Queue Configuration
    • Workgroup Configuration
    • Configuring Report Definition in Work Queue

Performance Tools

  • Introduction to Reporting and Report Definition
  • Configuring a Report Definition
  • Work Queue Configuration
  • Workgroup Configuration
  • Configuring Report Definition in Work Queue

Validations & PEGA Guardrails

  • Creating a Validate Rule
  • Using a Validate Rule
  • Validating a Flow Action with Validate Rules
  • Calling Validate Rule from Activities
  • Introduction to PEGA Guardrails
  • 10 Guardrails

Data Pages & Compliance

  • Introduction to Data Pages
  • Types and Modes of Data Pages
  • How to Configure Data Page Sourcing Option
  • How to Save Data with a Data Page
  • How to Access on Demand Data with Data Page
  • Introduction to Compliance Score

Agents

  • Introduction to Agents
  • Agent Types
  • Agent Configuration
  • Tracing the Agent

Access Group, Access Role & Rule Resolution

  • Introduction to Access Group
  • Introduction to Access Roles
  • Introduction to Rule Resolution Algorithm

Portal and Rule Delegation

  • Introduction to PEGA Portals
  • Portal Types
  • Creating Portal Rules
  • Referencing a Portal Rule
  • Introduction to delegating rule management to Business Users
  • Business Rules Delegation

Integration

  • Introduction to Connectors
  • Introduction to Services
  • WSDL
  • Configuring a SOAP Integration

Exception Handling in Integration

  • Introduction to Exception Handling
  • Configuring Exception Handling in SOAP
  • Types of Exception Handling
  • Logging Messages

Packaging and Deployment

  • Introduction to creating Packages
  • Product Rule and Configuration
  • Creating a Product File
  • Deploying a Product File
  • Product File Export and Import

Hands-on

Our Pega Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.


This course includes:

30 hrs Theory Sessions

25 hrs of Practice Sessions

30 hrs of Hands-on Project

Certificate: No

Students: 30

Language: English

Contact us

Phone: +91 949 393 8631
Email: info@zestcomputers.com